Return & Exchange Policy

At MINIS, we prioritise your satisfaction. Please review our policy below.

For any return or exchange requests, please email us at info@shopminis.in

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Domestic Orders (India)

Swimwear (Swimsuits & Bikinis)

Returns:
We do not provide returns on swimwear.

Exchanges:
Exchanges for a different size or style are allowed within 7 days of purchase, provided the item is unworn, unwashed, and in its original packaging with tags intact.
The hygiene sticker must not be removed.

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Clothing & Cover-Ups

Returns:
Returns are accepted within 7 days of purchase.
No cash refunds are provided; all approved returns will be issued as store credit.

Exchanges:
Exchanges are allowed within 7 days of purchase, subject to the item being unworn, unwashed, and with all tags intact.

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Domestic Return & Exchange Conditions

• Items must be returned in their original condition, with all tags attached and no signs of wear.
• Store credit is valid for 6 months from the date of issue.
• We allow 1 free exchange; after that, a fee of INR 250 will be charged per exchange.
• If the pickup location is not serviceable, customers will be requested to ship the product back to us.

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International Orders

Due to logistical and tarrif constraints, returns are not offered on international orders at the moment.

In the rare case that you receive a damaged, incorrect, or defective item, please notify us within 24–48 hours of delivery by emailing info@shopminis.in with:
• Your order number
• Clear photos of the item and packaging
• A brief explanation of the issue

Once reviewed and approved, we will offer a replacement, exchange, or store credit, depending on the situation.

Refunds and general returns are not applicable for international orders.

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International Exchanges (If Approved)

• You are responsible for all return shipping costs, including:
– International courier fees
– Customs duties, taxes, and handling charges

• The item must be returned in its original, unworn condition, with all tags intact.

• The return parcel must be clearly marked as a “Return” with your name and order number inside.

• We are not liable for items lost or delayed during return transit. We recommend using a tracked shipping service.

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Exclusions (Applicable to All Orders)

• Custom orders are not eligible for return or exchange.
• Items returned without prior approval will not be accepted.

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Thank you for shopping with MINIS! We are here to make your experience smooth and enjoyable.